Frequently Asked Questions | Bespoke Rugs

Below are some frequently asked questions and answers.  If they do not answer your query, please feel free to contact us.

How much does your carpet edging cost?

We charge £3.00 per metre for our regular quality wool edging.  This is approximately £1.00 per foot.

Do you have samples?

Yes, we can arrange to send you samples and quote for your made to measure rug or runner. If you prefer, you can view a selection of our ranges online.

I have my own carpet that needs edging.  Is that okay and how does your service work?

Yes, that's absolutely fine.  We'll arrange to collect your carpet from you, with our reliable courier service, and once we have edged it for you, we will return it to you and that's it...  Simple, fast and reliable.

What about shaped carpets?

We can edge almost any shape, including circles and internal corners (surcharges may apply to cover labour costs on some time intensive orders).  Call or email us with your requirements.

I have a boat, can you make me a set of removable carpets, mine are poor quality and they don't fit!

Yes, we can supply a great choice of quality removable carpets, including non-slip and waterproof types for boats, motorhomes, caravans, race trucks and horseboxes, etc.  We custom make them for a fantastic fit, we call them our 'True-Fit' removable carpets.

Take a look at our photo gallery for an idea of how we can transform your floor.  Custom made carpets, just as you want them, for anywhere!

How can I pay?

We accept most major credit cards, either by phone or through our website or by PayPal if you prefer.  We also accept payments by BACS transfer, cash or cheque.

I'm a carpet and furnishings retailer and would like more information...

Please contact us through our website, or give us a call and we'll explain how our easy to use, quality and reliable service can make you money and keep your customers loyal.  For more information, please view our Trade Carpet & Furnishing Retailers page.